Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only ever be viewed as entertainment, not as a way to make money or solve financial problems. While gaming can be fun and enjoyable, it's important to understand that the odds always favour the house. Please gamble responsibly and only with money you can afford to lose.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their state or territory to participate in online pokies and casino games. It is your responsibility to ensure you meet these legal requirements before playing. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essentials like rent, bills, or groceries
- Hiding your gambling activities from family, friends, or partners
- Experiencing mood swings or irritability when unable to gamble
- Spending more time and money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or accumulating debt to fund gambling
- Feeling unable to stop or control your gambling habits
- Using gambling as an escape from stress, anxiety, or depression
- Failed attempts to cut back or quit gambling
If you recognise these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Most responsible operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Set a maximum amount you're willing to lose in a session or over time
- Session Time Limits: Automatically log you out after a set duration
- Reality Checks: Receive notifications during play to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
Use these features to stay in control and protect yourself from harm.
Support & Help Organizations
If you need help, support is available. You are not alone.
Australia
- Gambling Help Online: Free, confidential support for Australian residents
www.gamblinghelponline.org.au - Lifeline Australia: 24/7 crisis support
Phone: 13 11 14 - Beyond Blue: Mental health support
Phone: 1300 224 636 | www.beyondblue.org.au
International Support
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
Need Help Now?
If you or someone you know is struggling with gambling, please reach out for support today. Professional counsellors are available to help, and support is confidential and free. There is no shame in asking for help — taking action is a sign of strength.
Contact Gambling Help Online on 1800 858 858 (free call from anywhere in Australia) or visit www.gamblinghelponline.org.au for online chat support.